Washington Street UMC uses Church Community Builder (CCB) to help all ministry participants get connected and stay informed with the life of the church. Here is a quick start guide to use CCB with some useful tips and links to key help videos and articles.


To make sure you receive all communication from CCB, add all communication from the domain ccbchurch.com to your safe senders list in your email provider. Click here for instructions and help for how to do this for various email providers.


CCB is a powerful tool for building community and including more people in ministry in the church. Please read and follow the CCB Online Community Guidelines so everyone has a great experience with the online community.


Below are instructions for several of the most common tasks related to logging in to CCB.

  1. Login to CCB

    To login, go to wsumc.ccbchurch.com.

  2. Request Access to CCB

    Click Request Username and Password, fill out your details, and submit to receive access to CCB. If the email you use is already in the system, an activation email should arrive in your inbox soon. If your email is not in the church records, the office should send you an activation email within a few business days.  Make sure to Ensure You Receive Church Communication so the activation email does not go to your junk mail folder.

  3. Activating Your Account (Help Article)
  4. Forgot Password (Help Article)


There are several settings in CCB that you may want to change or verify covered in the follow video. (Help Video)

  1. Change your Password
  2. Change your Communication Preferences (Help Article)

    Make sure to add your mobile number and carrier so group leaders can send important, last minute notifications to the entire group. It is also recommended you select “Send me emails from group participants” which is required to receive emails from group leaders.

  3. Change your Privacy Settings (Help Article)

    Share as much information with others (as you are comfortable) to help promote community. By default, your address, contact phone, and home phone number are visible to other church members. Refer to the community guidelines for how to respect others personal information.


  1. Profile Picture

    If you want a profile picture, please use a picture that allows other people to quickly recognize you. This greatly helps the online community. You can always add links to your Facebook page in your profile to express yourself in other ways.

  2. Profile Information (Help Video)

    CCB allows you to update all your contact information for the church, eliminating the need for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure the online database is accurate.

  3. Email

    CCB allows only one email address for all communication. There is a custom field to add a second email, but it can only be used with an external email program on an individual email. Please use the best email address to receive serving reminders/requests and all communication from group leaders/church staff for your main email.


CCB allows you to give to Washington Street UMC and its ministries by setting up a gift through your bank account or by credit/debit card. This can be done for both one time gifts and recurring gifts. **Setting up a gift with a bank account is the best way to give. Each credit card transaction gift costs the church an average of 3% per gift. This is $300 per $10,000 given that your church does not receive.**

  1. Set up a Repeating Gift (Help Article).
  2. Set up a One Time Gift (Help Article).


Each group may use different guidelines for how they are going to use the scheduling system, but here are some of the how tos for how the system works.

  1. Blocking out Dates (Help Video)

    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to serve for particular dates.

  2. Set your General Availability (Help Video | Help Article)

    Remember to set the overall number of times you are willing to serve and the number of times for each group.

  3. Accept or Decline your Assignments (Help Video | Help Article)

    Make sure to quickly accept or decline your assignments. Note that some teams may expect you to find your own replacement and then inform the team leader when you decline.

  4. Viewing your Assignments (Help Video | Help Article)

    Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).